Terms of service
Last updated: 25 September 2026.
These terms govern the aeocue service provided by Hikmah Technologies, T24D, 3rd Floor, Haware Centurion Complex, Sector 19A, Nerul (East), Navi Mumbai 400614, India (GSTIN 27AHDPA9121G1ZQ) — "we". They are accepted by signing or countersigning an engagement letter with us, which names your level, your service area and your first month's work list, and prevails over this page where the two differ.
The service. A monthly, per-business engagement at one of four levels — Check, Listings, Findability or Full management — each described on the pricing page. Depending on the level, we check weekly how your business appears in answers from AI agents that search the web and review your Google Business Profile and directory listings, manage your Google Business Profile and directory listings, add pages and structured data to your website, and, at Full management, run ads in your own Google and Meta accounts and look after your website and social profiles. We report weekly.
The work list and refunds. Before each month of service starts, we give you a written list of the work we will do that month. An item is done when it is live, or delivered to you as the list describes. If any item on the list is not done by the last day of the month, for a reason on our side, we refund that month's fee in full — on a three-month plan, one month's fee at your level. Work that could not be done because you did not give the access or information it needed, did not answer an approval request within two working days, or did not keep the advertising budget funded, is not missed work. Refunds are paid to the account the fee came from, within 14 days of the end of the month concerned. The work list and this refund apply in India too, as set out under Advertising budget. We do not guarantee search rankings, inclusion in any AI-generated answer, or any number of enquiries, calls, sales or revenue.
Your side. You grant the access your level needs — from Listings up, a Google Business Profile manager invitation; from Findability up, an editor account on your website and viewer access to your analytics; for Full management, access to your ad and social media accounts. You keep ownership of every account, and the information you give us about your business must be accurate. Nothing is published to your public profiles that you have not approved.
Ownership. Every change we make lives in accounts you own and remains yours afterwards. We hold invitations, not property. Within 48 hours of an engagement ending we leave every account.
Payment. Check and Listings are invoiced monthly: before each month we send an invoice or a payment link; paying it continues the service, and not paying ends it at the end of the paid month. There is no subscription and no stored card. Findability and Full management are invoiced three months in advance. Monthly fees are $149 (Check), $349 (Listings), $750 (Findability) and $2,000 (Full management) in the United States, and £119, £279, £600 and £1,500 in the United Kingdom. On Listings: Your first month is free. If the fixes aren't live on your profile within 14 days, cancel and you owe nothing. In India the service is sold through partner agencies at ₹30,000 per month, invoiced three months in advance. Fees are payable by card through Stripe or by bank transfer. Fees are exclusive of VAT, GST and sales tax; supplies to VAT-registered businesses in the UK and EU are invoiced without VAT under the reverse charge, and you must give us a valid VAT number.
Advertising budget. Advertising budget is not a fee. For Full management it is agreed with you, charged by Google or Meta directly to your own account, never billed by or paid to us, and we take no commission on it; campaigns run only while you keep it funded. In India, ₹10,000 of the monthly fee is advertising budget, which we spend on your campaign in a Google Ads account set up for you and handed to you when the engagement ends. In India, a work-list refund covers the ₹20,000 service part of the month's fee. Ad budget already spent is not refunded; ad budget we hold and have not spent is returned when the engagement ends.
Data. We process your business data and the personal data of people who contact or review you only to deliver your service, never pool it across clients, and never use it to train AI models. Where you are in the UK or EU we act as your processor and the data-processing terms in the privacy policy apply.
Liability. To the extent permitted by law, our total liability under these terms is limited to the fees you paid us in the three months preceding the claim. We are not liable for the acts of third-party platforms (Google, Meta, directories and AI providers), for advertising budget spent, or for indirect or consequential losses. Nothing excludes liability that cannot lawfully be excluded.
Ending it. On Check or Listings, either of us may stop by telling the other at least 5 days before the month ends. On Findability or Full management, a three-month period ends by itself; the next one is agreed in writing. Moving to a different level starts that level's terms from the next month (a move to Findability or Full management starts a three-month period). If you stop part-way through a period you have paid for, we refund nothing for the unused part, except the fee for any month whose work list we missed.
General. These terms are governed by the laws of India and the courts at Navi Mumbai, Maharashtra have jurisdiction, which does not deprive a consumer or a business in its own country of any protection it cannot contractually waive. We may update these terms; material changes are notified to active clients.
Questions: hello@aeocue.com.